General Questions
What is IMT?
IMT stands for International Money Transfer N.V. We are a company that provides financial services. We are an official Western Union Agent.
What services does imt offer?
- Sending money in minutes (cash)
- Sending money (Direct to bank)
- Quick pay services
- Receiving money
Sending money
What do I need to send money
VALID IDENTIFICATION Passport, ID or driver license
SENDER INFORMATION Valid telephone number & current address
RECEIVER INFORMATIONDestination country, full name & phone number
How long does it take forthe recipient to get the money?
Cash transactions 5 minutes
Direct to bank3 working days
What is the maximum amounti can send or receive?
EUR 5000 and USD 5000 maximum amount
Receiving money
How can i receivemoney via WU?
VALID ID | MTCN | ORIGINATING COUNTRYSENDER'S INFORMATION
Can i receive money directly into my bank account?
You can only receive cash money at this moment in Suriname
What should I do if I can’t receive the money?
When there is an issue with the transaction follow the instructions of the front lineassociates or contact the customer services
Fees and exchange rates
only for sending money
How much does it cost to send money?
The fees depend on the sending amount
and currency, and the service you prefer
How are exchange rates determined?
The exchange rates are determined bythe country you’re sending the money to.
Security and troubleshooting
What should I do if i suspect fraud?
When you suspect fraud, report this to the customer services.
WHat happens of i lose my mtcn?
Ask the sender again for the MTCN, without a MTCN number, the payment can't be done
Contact us
what are your customer service days and hours?
Contact out customer service
Monday - saturday | 8:00 - 17:00
