General Questions

What is IMT?

IMT stands for International Money Transfer N.V. We are a company that provides financial services. We are an official Western Union Agent.

What services does imt offer?

As an official Western Union Agent, we offer the following Western Union services:
  • Sending money in minutes (cash)
  • Sending money (Direct to bank)
  • Quick pay services
  • Receiving money

Where can i find a
western union location

Find a store near you

Sending money

What do I need to send money

VALID IDENTIFICATION
Passport, ID or driver license

SENDER INFORMATION
Valid telephone number & current address

RECEIVER INFORMATION
Destination country, full name & phone number

How long does it take for
the recipient to get the money?

Cash transactions
5 minutes

Direct to bank
3 working days

What is the maximum amount
i can send or receive?

EUR 5000 and USD 5000
maximum amount

Receiving money

How can i receive
money via WU?

VALID ID | MTCN | ORIGINATING COUNTRY
SENDER'S INFORMATION

Can i receive money directly into my bank account?

You can only receive cash money at this moment in Suriname

What should I do if I can’t receive the money?

When there is an issue with the transaction follow the instructions of the front lineassociates or contact the customer services

Fees and exchange rates

only for sending money

How much does it cost to send money?

The fees depend on the sending amount
and currency, and the service you prefer

How are exchange rates determined?

The exchange rates are determined by
the country you’re sending the money to.

Security and troubleshooting

What should I do if i suspect fraud?

When you suspect fraud, report this to the customer services.

WHat happens of i lose my mtcn?

Ask the sender again for the MTCN, without a
MTCN number, the payment can't be done

Contact us

what are your customer service days and hours?

Contact out customer service

Monday - saturday | 8:00 - 17:00