1. What is IMT?
IMT stands for International Money Transfer N.V. We are a company that provides financial services. We are an official Western Union Agent.
2. What services does IMT offer?
As an official Western Union Agent, we offer the following Western Union services:
- Sending money in minutes (cash)
- Sending money (Direct to bank)
- Quick pay services
- Receiving money
3. Where can I find a Western Union location
Click here for our locations
1. What do I need to send money
VALID IDENTIFICATION
Passport, ID or driver license
SENDER INFORMATION
Valid telephone number & current address
RECEIVER INFORMATION
Destination country, full name & phone number
2. How long does it take for the recipient to get the money?
Cash transactions
5 minutes
Direct to bank
3 working days
3. What is the maximum amount I can send or receive?
EUR 5000 and USD 5000
maximum amount
1. How can I receive money via WU
VALID ID | MTCN | ORIGINATING COUNTRY SENDER'S INFORMATION
2. Can I receive money directly into my bank account?
You can only receive cash money at this moment in Suriname
3. What should I do if I can’t receive the money?
When there is an issue with the transaction follow the instructions of the front line associates or contact the customer services
1. How much does it cost to send money
The fees depend on the sending amount and currency, and the service you prefer
2. How are exchange rates determined?
The exchange rates are determined by the country you’re sending the money to.
1. What should I do if I suspect fraud?
When you suspect fraud, report this to the customer services.
2. What happens of I lose my mtcn?
Ask the sender again for the MTCN, without a MTCN number, the payment can’t be done
3. What are your customer service days and hours?
Contact our customer service
Monday – Saturday | 8:00 – 17:00
